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Abnormal screen display/Erratic display/Flickering screen/Screen color issue/Translucent screen/Blurry background screen
| Abnormal screen display/Erratic display/Flickering screen/Screen color issue/Translucent screen/Blurry background screen |
If you encounter abnormal screen display during use, please refer to the following steps for troubleshooting:
The screen color suddenly changes, becomes abnormal, the screen becomes erratic, starts to flicker
This type of issue may occur when the environment is dry. Static electricity is generated by the human body and interferes with the display signal, leading to screen color issues or an erratic or flickering screen. The phone has an automatic display error correction mechanism, which can fix this type of issue in a few seconds. If the issues persists, try restart your phone.
The screen becomes erratic when using certain apps
This is due to incompatibilities between the app and your phone. For example, the decoding modes of some video players may be incompatible with your phone. It is recommended that you download the app from Google Play Store or use other video players instead.
If the issue persists
If the issue persists, back up your data and take your device and proof of purchase to an HONOR Authorized Service Center for assistance.
