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    My phone heats up during a video call

    My phone heats up during a video call

    Problem:

    The phone heats up or gets overheated when using functions such as video chats and VoLTE HD calls.

    Cause:

    During a video call, the camera, screen, speaker, and video data transmission work at the same time. Compared with conducting a single task such as playing videos or listening to music, the heat generated during a video call is significantly higher. This is a normal phenomenon.

    Solution:

    • Close background apps that are not in use during video calls.
    • Avoid making long video calls.
    • Lower the screen brightness.
    • Make video calls in an environment with a stable Wi-Fi connection or good signal reception. A poor signal reception may also lead to your phone heating up.

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