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    Incoming call numbers are displayed as a private number

    Incoming call numbers are displayed as a private number

    Problem:

    All incoming call numbers are displayed as a private number.

    Cause:

    The incoming call number is sent to the receiver phone by the carrier. If the carrier does not do so, the incoming call number will be displayed as a private number.

    • The caller ID display service is not enabled on the SIM card.
    • The SIM card is faulty.

    Solution:

    Contact your carrier and enable the caller ID display service or replace the SIM card.

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