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Unable to log in to HONOR App Market and received the message "Your network is unstable. Please try again later"
| Unable to log in to HONOR App Market and received the message "Your network is unstable. Please try again later" |
Please follow the steps below to troubleshoot:
- Please upgrade the HONOR App Market to the latest version and open it again.
- Check if the network is causing the problem. Change the connection type and log in/connect again, such as using Wi-Fi if you cannot log in with mobile data. If you cannot log in with both mobile data and Wi-Fi, the network connection may be unstable, you can wait some time before trying again.
- Clear the cache of HONOR App Market and then reopen it. How to: Go to System and select the option to delete data and cache.
- You may not be able to log in or connect due to the leakage of your HONOR ID and password.Try to change your password and log in or connect again.
- Open System Settings > Search and tap "Network access" > Recheck Mobile Data and Roaming Data for the App Market.
- It is possible that Optimizer has turned off the network permission for HONOR App Market. You can check the network permission by either path below:
- Make sure the automatic date and time are turned on:
If the steps above do not work, please contact our HONOR App Market support and provide the [fault screenshot], [network environment], [device model], and [Android version] for assistance.
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