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I have this phone since launch and currently in Greece. Even though I have 5G turned on, the device will not connect to a 5G network. I have been I touch with Cosmote, the main service provider in Greece and they tell me the device is not compatible with their 5G network. Can someone tell me why that is? Below is an automated message when trying to invoke 5G on their network.
Η ΣΥΣΚΕΥΗ ΚΙΝΗΤΟΥ ΠΟΥ ΔΙΑΘΕΤΕΤΕ ΔΕΝ ΥΠΟΣΤΗΡΙΖΕΙ ΤΗΝ ΕΝΕΡΓΟΠΟΙΗΣΗ ΤΟΥ ΔΙΚΤΥΟΥ COSMOTE 5G ΣΤΗ ΣΥΝΔΕΣΗ ΣΑΣ. ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ ΣΤΟ cosmote.gr/5G Any help in this matter would be much appreciated. I was also in Germany for a few weeks and again, no connection to 5G networks.
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I have this phone since launch and currently in Greece. Even though I have 5G turned on, the device will not connect to a 5G network. I have been I touch with Cosmote, the main service provider in Greece and they tell me the device is not compatible with their 5G network. Can someone tell me why that is? Below is an automated message when trying to invoke 5G on their network.
Η ΣΥΣΚΕΥΗ ΚΙΝΗΤΟΥ ΠΟΥ ΔΙΑΘΕΤΕΤΕ ΔΕΝ ΥΠΟΣΤΗΡΙΖΕΙ ΤΗΝ ΕΝΕΡΓΟΠΟΙΗΣΗ ΤΟΥ ΔΙΚΤΥΟΥ COSMOTE 5G ΣΤΗ ΣΥΝΔΕΣΗ ΣΑΣ. ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ ΣΤΟ cosmote.gr/5G Any help in this matter would be much appreciated. I was also in Germany for a few weeks and again, no connection to 5G networks.