[HONOR 9X PRO] Frequently Asked Questions of HONOR 9X PRO!

Dear HONOR Fans,

We have collected the frequently asked questions of our HONOR 9X PRO. Kindly check it and let us know if you have other doubts.

[About Phone]

Q: Is HONOR 9X PRO a GMS phone?

A: No. HONOR 9X PRO is HONOR’s first non GMS phone, it is equipped with HMS (Huawei Mobile Service) and Huawei AppGallery is the official App store.

Q: What is HMS?

A: HMS refers to HUAWEI Mobile Services. It is part of Huawei Consumer Business Group which aims to provide complete mobile experience to HUAWEI and HONOR device users. Our services include HUAWEI AppGallery, Mobile Cloud, Themes, Music, ScreenMagazine and more. HUAWEI Mobile Services covers 570 million users in over 170 countries, enabling a smart living for every Huawei device users. In the era of fully connected world, we continue to provide better user experience and fulfil our commitment to bring the world closer together.

Q: What is AppGallery?

A: HUAWEI AppGallery is the official application distribution platform of HUAWEI. You can browse and download 18 category of apps covering games, education, lifestyle, daily essential, fashion and more. Moreover, you can enjoy exclusive contents and welcome gifts, in-game events and rewards in AppGallery as well.

[About APP]

Q: How can I get apps on HONOR 9X PRO without Google Play Store?

A: You can get most of the apps you need through phone clone, HUAWEI AppGallery (the preinstalled app store) and AppSearch/TrouvApp/AppGo/App Finder (which is available on HUAWEI AppGallery).

Here is a detailed guide on how you can get apps on your HONOR 9X PRO: Just One Click to Get the Mainstream Apps You Need! Get It Now!

Q: What’s the most efficient way to get all the apps I use on my HONOR 9X PRO?

A: If your old device is still working, phone Clone is the most efficient way to get all the apps you use. You can transfer the apps you use on your old phone to your new HONOR 9X PRO within minutes. Here is a detailed guide on how to use phone clone: https://community.hihonor.com/uk/topic/16067/detail.htm

If your old device is not available, then AppSearch/AppGo/Trouvapp/App Finder is the most useful tool to help you get all the apps you need. Here is the detailed guide: Link to Post.

Q: Facebook, Instagram, Twitter & *, Are they Available on HONOR 9X PRO?

A: Yes, sure. You can get all these communication apps with ease. Check out the detailed app guide:

https://community.hihonor.com/uk/topic/16771/detail.htm

Q: Can I use Uber on HONOR 9X PRO?

A: Yes, you can use the web version of Uber on HONOR 9X PRO. And here is the detailed guide: [App Guide] How to Use Uber on HONOR 9X PRO? 

Q: Can I install GMS/Google play in HONOR 9X PRO? Does it work?

A: HONOR doesn’t suggest you to install GMS unofficially. But if you have the interest to know more you can find some installation tutorials from other users in HONOR community.

[About Hardware]

Q: What chipset does HONOR 9X PRO use that makes the performance a difference?

A: The Flagship-level 7nm Kirin 810 chipset of HONOR 9X PRO is one of the smartest smartphone chipset on the market, it can deliver up to 75% faster single-core performance and uses up to 50% less power.

Q: What’s the battery capacity of HONOR 9X PRO, and does it support super charge?

A: The battery capacity of HONOR 9X PRO is 4000mAh, and it supports 5V, 2A charge only.

Q: Does HONOR 9X PRO have NFC?

A: Yes.

[About Purchase]

Q: Where can I buy HONOR 9X PRO?

A: HONOR 9X PRO is now available in HONOR’s official online store hihonor.com of UK.

Q: What are the benefits to buy HONOR 9X PRO on hihonor.com?

A: You can get free shipping and 14 days free return (with no damage to the product) on HONOR 9X PRO purchase on hihonor.com.

[More Questions]

Q: Will HONOR 9X PRO get EMUI10 update? When?

A: There is no official news for HONOR 9X PRO upgrading to EMUI10 as the time of writing. Please stay updated to the official announcement.

Q：How to contact HONOR if I have more questions when using my HONOR 9X PRO?

A: You can contact us through support page https://www.hihonor.com/global/support/ to submit your questions or find a local service center. You can also visit HONOR Community where you can find a lot useful information shared by HONOR fans.

If your question is not answered in above Q&A list please leave a comment below, we’ll try to answer you as soon as possible and add it to the list. Also, if you have better answer that could help with others’ questions, we welcome you to leave a comment too.