More Products
Compare
Hotline
80004444408
Welcome to
Online Shop Support
- Orders and Products
- HONOR Account
- Delivery and Shipping
- Returns and Cancellation
- Payment&Finance
- Service and Warranty
Thanks for choosing HONOR. We want you to have the simplest, easiest buying experience possible.
Need help choosing a new device or shipping, checking order status, returns, and more?
Try our online support to resolve the problem.
FAQ Categories
-
Orders and Products
Learn MoreCan I get an extra discount to purchase a device from the official website?
What offers and promotions are currently running?
-
HONOR Account
Learn MoreCan I buy online without an account?
Why the details from my HONOR account regarding the tracking of my package is not synced with the same details from iMile official website?
-
Delivery and Shipping
Learn MoreWhat is the status of my order?
Can I track my order using an order number?
-
Returns and Cancellation
Learn MoreI have returned my ordered devices. When will I be refunded?
How long does it take to process my refund?
-
Payment&Finance
Learn MoreDo you accept payment in installments?
What are the different types of payment types?
-
Service and Warranty
Learn MoreWhat is the warranty on a product I have purchased from HiHONOR.com?
What should I do if I have lost the warranty certificate?
Discover Our Hotest Model
Guinness Cooperation _ Congrats to the #HONORMagic5 Pro for capturing a new World Record!
HONOR 70 5G _ Coming Soon _ The Best Vlog Phone
HONOR Magic4 Pro _ Your Travel Companion ft. Ihab MrTech & Omardizer
Subscribe For Updates - Special Offers And More.
By providing your email address, you consent to receive the latest offers and information on Honor products, events and services through email or advertisement on third-party platforms. You can unsubscribe anytime according to Chapter 5 of HONOR Platform Privacy Statement.
Consumer hotline