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Stuck on the loading screen/black screen/crashed when opening the game

Stuck on the loading screen/black screen/crashed when opening the game

The problem may be caused by a server issue. Please set as a trusted program and turn on the permission of Secondary Launch and Application Auto-Launch.

How to enable: Go to Settings > Permission Management > Apps >Game Center> Trust This App > turn on Application Auto-Launch and restart your phone. If the game still cannot be started, please uninstall the current version and download the latest version from HONOR Game Center.

If the issue persists, please present the [game name],[fault screenshot] (optional), [network environment], [device model], and [Android version] to our online customer service for assistance.

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