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    HONOR X9d

    HONOR X9d

    Free Accidental Damage Protection

    No Spare Part Fee

    No Labor Fee

    Accidental Damage Protection

    One-time free repair within a specific period for your HONOR X9d under the following accidental damage conditions.

    Accidental Falling

    Accidental Falling

    Accidental Collision

    Accidental Collision

    Accidental Extrusion

    Accidental Extrusion

    Liquid Ingress

    Liquid
    Ingress

    Activity Period

    12 months accidental damage protection for early birds only

    Pre-order

    Oct 23, 2025 – Nov 30, 2025

    One-time free repair within 12 months

    Opening Sale

    Nov 31, 2025 – Jan 31, 2026

    One-time free repair within 6 months

    Frequently Asked Questions

    1. How to activate my HONOR X9d service benefits?

    Dear customer, your HONOR X9d service benefits will be available after device activation.

    2. How can I confirm that accidental damage protection has been added to my HONOR X9d?

    Dear customer, you can open the "My HONOR App", select the "Service", and click "Warranty Query" to view.

    3. Can I repair my HONOR X9d under non-accidental circumstances?

    Dear customer, third-party disassembly and intentional damage are not included in the coverage.

    Terms & Conditions

    1. Service Does Not Cover
    The following situations are not covered by HONOR Accidental Damage Protection Service, and HONOR's authorized service center will charge for repairs according to the out-of-warranty standard:
    ① Any modification, disassembly, repair without the authorization of HONOR;
    ② The nameplate and serial number of the device are missing, damaged or altered, and it is impossible to judge whether it belongs to the guaranteed product;
    ③ Loss of digital accessories and consumables;
    ④ Losses caused by deliberate actions;
    ⑤ Appearance wear, scratches and other losses that do not affect normal use;
    ⑥ Failure or damage caused by force majeure (such as earthquakes, fires, tsunamis, radioactive pollution, lightning strikes, etc.) or war, hostilities, military actions, armed conflicts, strikes, riots, terrorist activities, and natural disasters;
    ⑦ Non-hardware loss such as data loss;
    ⑧ Exceeding the guarantee service period time limit;
    ⑨ The damaged product is regarded as lost or stolen;
    ⑩ Loss caused by falling from a height of more than 20 meters and car crushing;
    ⑪ Missing parts of the product host;
    ⑫ System and software problems such as self-flashing, upgrades, and software poisoning cause functional failure of the device;
    ⑬ The cost of sending the device to repair organizations other than the HONOR Authorized Service Center for repair;
    ⑭ Loss caused by value reduction after repairing.

    2. Benefits Transfer
    If your device or mainboard were replaced in HONOR Authorized Service Centers caused by quality failure, then the Accidental Damage Protection service will be transferred to your new device or mainboard.

    3. Liability Exemption
    HONOR is not responsible for any of the following situations:
    ① Losses of your records or data;
    ② All the indirect losses caused by product damage (including but not limited to personal injury, loss of income or profit, loss of reputation , loss of spirit, loss of failure time, and any other indirect or incidental losses such as loss of work time) shall not be liable for any other indirect or incidental losses.

    4. Service Termination
    In one of the following situations, this Accidental Damage Protection service will naturally terminate:
    ① Your Accidental Damage Protection Service expired;
    ② If we find that you have deliberately damaged the product to achieve fraudulent purposes, we have the right to terminate the service and refuse to provide Accidental Damage Protection service without any responsibility. At the same time, we reserve the right to pursue legal liabilities.

    5. Recycling of the Replaced Malfunction Spare Parts
    You know and agree that the property rights of faulty parts replaced after repairs using this service belong to HONOR, and we will recycle them through HONOR Authorized Service Centers.

    6. Dispute Resolution
    If there is a dispute during the implementation of the terms of this agreement, the parties to the dispute can resolve it through negotiation. If an agreement cannot be reached after negotiation, all parties to the dispute shall apply to the Local court to resolve it through litigation according to KSA local law.

    More Support

    Hotline Support
    Hotline: 8008440443
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