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Shipping & Delivery Policy

1. Delivery Service

HONOR has partnered with JINGDONG Logistics(JDL) to provide on-time shipping and delivery for better customer experience.

2. Area Covered

Orders can be delivered only in Saudi Arabia. Please note orders can’t be delivered to some remote areas of Saudi Arabia. Please also note we don’t support cross border delivery. For more related information, please contact our Customer Service Hotline at 8008440443 from 9am to 9pm (Monday to Sunday).

3. Payment Standard

FOC (Free of charge) will be applicable on purchases no less than 200 SAR. For purchases worth less than 200 SAR, the charges will depend on the delivery location, with the additional amount being displayed by the system during Checkout.

4. Delivery Time

The delivery will be fulfilled on working days (from Sunday to Thursday). Product(s) usually ship within 3-7 working days depending on payment confirmation and your selected delivery address and availability of your items in the warehouse. *Note* Working days are followed according to Saudi Arabia Calendar, excluding the local public holiday and not including the payment date.

*Note* Working days is followed according to SAU Calendar, excluding the local public holiday and not including the payment date.

5. Tracking System

When receiving delivery number from our system, you can go to our official website to check delivery status

*Note* If you do not receive the goods within the time period we provided, please contact HONOR support team to get more information.

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