Shipping & Delivery Policy

1. Delivery Service

HONOR has partnered with JINGDONG Logistics(JDL) to provide on-time shipping and delivery for better customer experience.

2. Area Covered

Orders can be delivered only in Saudi Arabia. Please note orders can’t be delivered to some remote areas of Saudi Arabia. Please also note we don’t support cross border delivery. For more related information, please contact our Customer Service Hotline at 8008440443 from 9am to 9pm (Monday to Sunday).

3. Payment Standard

The charges will depend on the delivery location, with the additional amount being displayed by the system during Checkout.

4. Delivery Time

The delivery will be fulfilled on working days (from Sunday to Thursday). Product(s) usually ship within 3-7 working days depending on payment confirmation and your selected delivery address and availability of your items in the warehouse. *Note* Working days are followed according to Saudi Arabia Calendar, excluding the local public holiday and not including the payment date.

5. Tracking System

When receiving delivery number from our system, you can go to our official website to check delivery status

*Note* If you do not receive the goods within the time period we provided, please contact HONOR support team to get more information.

6. Customer Information Accuracy

The customer is responsible for ensuring that the provided mobile number, delivery address, and all order details are accurate and complete before confirming the order. Customers are advised to carefully review and confirm all information before placing the order, as changes may not be possible after order confirmation due to order processing and fulfillment requirements.
The company shall not be responsible for any delays, failed deliveries, additional charges, or issues resulting from incorrect or incomplete information provided by the customer.

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Shipping & Delivery Policy