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HONOR Magic V5
Free Screen Protection
HONOR VIP Care+
Exclusive Free Screen Protection Service to Safeguard Your New HONOR Magic V5
HONOR VIP Care+ (12 Months)
From Aug, 13, 2025 to Aug , 20, 2025
During the 12-month service period, you can enjoy one time of accidental inner and outer screen damage repair without screen spare part and labor cost.
HONOR VIP Care+ (6 Months)
From Aug, 21, 2025 onwards
During the 6 months service period, you can enjoy one time of accidental inner and outer screen damage repair without screen spare part and labor cost.
Premier Service Benefits
Multiple Considerate Service to Safeguard Your New HONOR Magic V5
MEA Warranty Coverage
Enjoy our after-sales service in UAE, KSA, Kuwait, Oman, Qatar, Bahrain and South Africa.
In-Store Privileges
Enjoy priority access to receive the VIP token number upon your arrival at HONOR ASC and have the high-level back up phone for your convenience
VIP Art Back Film Gift
Enjoy a fresh new look for your device on 1st to 5th day of each month
MEA Warranty Coverage
Enjoy our after-sales service in UAE, KSA, Kuwait, Oman, Qatar, Bahrain and South Africa.
In-Store Privileges
Enjoy priority access to receive the VIP token number upon your arrival at HONOR ASC and have the high-level back up phone for your convenience
VIP Art Back Film Gift
Enjoy a fresh new look for your device on 1st to 5th day of each month
Screen Care
Enjoy 2-time free inner and
6-time outer screen protective film
replacement services
within 2 years of purchase
Free Shipping
If you request postal repairs, two-way logistics will be provided at no charge
Exclusive Service Consultant
One-stop service to meet all your consultation needs
You can access through the My HONOR App > Service> Quick Service > One-on-one Service
Hotline Specialists
Enjoy the VIP service hotline 8008501088, 9am to 9pm everyday
Basic Service Benefits
14 Days Exchange Service
From the date of purchase, if your device has a performance failure that is not man-made, you can choose to replace the product with the same model and specifications or choose free maintenance
2-Year Warranty
During the warranty period, if the host of your device has a performance failure that is not damaged by human error, you can enjoy free maintenance services
* For more information about the warranty policy, please visit the HONOR official website - Warranty Policy
FAQs
1. How to activate my HONOR Magic V5 service benefits?
Dear customer, your HONOR Magic V5 service benefits will be available after device activation.
2. How to confirm if I’ve got my HONOR VIP Care+ Screen Protection Gift or not?
Dear customer, you can open the "My HONOR App", select the "Service", and click "Warranty Query" to view.
3. Can I repair my HONOR Magic V5 under non-accidental circumstances?
Dear customer, our screen protection service only covers accidental screen damage. Situations such as liquid ingress, third-party disassembly, and intentional damage are not included in the coverage. For more details, please refer to sections 3 through 8 on the honor screen protection terms page .
4. Can I claim above-mentiond service benefits in all honor service centers?
Dear customer, the VIP token Privileges, VIP Art Back Film Gift are only available in shops below:
HONOR Authorized Service Center - Jeddah- Palestine Streed
Please Scan the QR Code Below
To Access HONOR KSA Service
More Support
