An app downloaded from Honor App Market cannot be opened or crashed

An app downloaded from Honor App Market cannot be opened or crashed

Please follow the steps below to troubleshoot:

1. Check the device's network connection and try to reopen the app to check whether the app works properly.

2. Uninstall the app and re-install it from Honor App Market. Open the app and check whether it works properly. Take note that back up important data in the app before uninstalling it.

3. Keep an eye out for official announcements about the app. Please wait for the developer to release a new version that can fix the issue and then download it from Honor App Market. If you still have questions, find the contact information of the app's customer service on the app details page or the official website, and contact the app's customer service for assistance.