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The connected Bluetooth mouse cannot be used after I quickly enable and disable Bluetooth multiple times
| The connected Bluetooth mouse cannot be used after I quickly enable and disable Bluetooth multiple times |
Problem
On the Bluetooth settings screen, the user has quickly turned on and off the Bluetooth switch multiple times and found that the connected Bluetooth mouse is not displayed on the settings screen and cannot be used.
Cause
This is an issue with the Microsoft system.
Solution
Pair the mouse with your computer again.
If you have other questions, contact Microsoft customer service at 400-820-3800 (mobile) or 800-820-3800 (fixed) and follow the voice prompts for assistance. Alternatively, visit the official Microsoft website (https://www.microsoft.com/), click Contact Microsoft at the bottom of the home page, and follow the onscreen instructions to contact staff for assistance.
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