Battery bulging issue

Phenomenon

Battery bulging is the expansion of the battery surface, which causes the battery cover or screen to deform, protruding from the inside to the outside.

Cause

1. The external force causes the battery to be damaged, and the battery will bulge and leak.

2. Excessive charging and discharging of phones, frequent depletion of power, always charging the battery and maintaining a high battery level will all accelerate battery wear.

3. Prolonged use in high temperature scenes, always charging for a long time or using at high current levels will accelerate battery consumption.

4. The battery is a consumable part, it will naturally age when used for a long time, and some bulging will occur.

Solution

Thank you for your attention and support for Honor. We have understood your feedback. Don't worry, please bring the relevant purchase certificate to the local Honor customer service center for inspection and maintenance. If you continue to use it may further damage the internal devices. At the same time, we expect to introduce a battery optimization solution in Malaysia in June 2020, for specific release time, please pay attention to Honor's official channel information. Thank you.