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    Some functions do not work properly when Digital balance is enabled

    Some functions do not work properly when Digital balance is enabled

    Issue:

    After selecting My child in the Digital balance, The Users and PrivateSpace menus are no longer shown, and some functions stop working.

    Cause:

    To prevent students from bypassing parental monitoring, the following functions will be restricted when My child mode is on.

    • Change system time
    • Turn on Developer options
    • Clear parental settings data
    • The Users menu will not be shown
    • Enter engineering mode with PIN
    • Use ADB commands (Android Debug Bridge, i.e. Android debugging command)
    • Enter PrivateSpace
    • Backup and recovery (data backups are available for the time specified in the Digital balance)
    • Screen pinning (Security > More settings > Screen pinning. Disabled in My child mode only)
    • Download apps
    • Install apps
    • Connect to Honor Suite
    • Access to some websites
    • Clear Honor Browser history, traceless browsing and more

    Solution:

    If you need to use the above-mentioned functions, please turn off Digital Balance first:

    • Go to Settings > Digital balance and turn off Screen time management.
       
      • If "Me" was selected when turning this feature on, then a password will not be required to turn it off.
      • If “My child” was selected when turning this feature on, then a password must be set and required when turning Digital balance or Screen time management off.

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