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    My phone/tablet charges slowly when in use

    My phone/tablet charges slowly when in use

    Problem:

    When charging the phone/tablet while using it, the phone/tablet charges very slowly.

    Cause:

    • If you play games or watch videos when charging your phone/tablet, part of the output current of the charging adapter will be used to offset the power consumed by your phone's/tablet's touchscreen or other hardware. Therefore, the charging current provided for the battery decreases, resulting in a slower charging speed.
    • The phone/tablet will heat up when charging (especially when using fast charge/super charge), as well as while using (especially when playing games). You may feel the phone/tablet get significantly hotter when you use it while charging it. HONOR phones/tablets have a special overheating protection mechanism. When the phone's/tablet's temperature gets high, the charging current decreases and the charging speed slows down until the phone/tablet is fully charged.

    Solution:

    It is recommended that you not use your phone/tablet while charging, and avoid watching videos or playing games in particular.

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