

-
Step 1
Fill in InformationFill in at least 2 of the following:
- Web reference
- SBE reference
- IMEI/Serial number
- Postcode
and submit the form. -
Step 2
Current StatusCheck the current repair status and repair details.
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Step 3
Make PaymentFor out-of-warranty repairs, make payment for the repair.
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Step 4
Device DeliveryAfter the repair, the courier and consignment number will be provided.
- Hotline
- uk.support@hihonor.com
-
Live Chat
Mon-Sat: 09:00 – 18:00
More Support

