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HONOR Care+ Screen Protection
HONOR Care+ Screen Protection
Exclusive Free Screen Protection Service to Safeguard Your New HONOR Magic V5
HONOR Care+ Screen Protection (12
Months)
From Aug. 28 2025 to Sep. 30 2025
During the 12-month service period, you can enjoy one time of accidental inner and outer screen damage repair without screen spare part and labor cost.
Premier Service Benefits
Multiple Considerate Service to Safeguard Your New HONOR Magic V5
VIP+ Service Consultant
Support you with one-on-one communication channel
You can access through the My HONOR App > Service> VIP+ Service > One-on-one Service
VIP+ Hotline Service
Enjoy the VIP+ hotline express 08009179572, which directly connects to the exclusive customer service team.
How to confirm if I’ve got HONOR Care+ Screen Protection for my HONOR Magic
V5 or not?
How to confirm if I’ve got HONOR
Care+ Screen Protection for my
HONOR Magic V5 or not?
After successfully purchasing the HONOR Magic V5 product within the specified time or by activating the device within the specified time, you can check your device right through "My HONOR App"-Service module, device information, or through the service official website-warranty inquiry, enter the device SN/IMEI number to check the device right.
If I meet the requirements to get HONOR Care+ Screen Protection but cannot find
it, what should I do to obtain it?
If I meet the requirements to get
HONOR Care+ Screen Protection but
cannot find it, what should I do to
obtain it?
In this case, we recommend that you claim HONOR Care+ Screen Protection through the “My HONOR App, you can open the "My HONOR App", select the "Service", and click "Screen Protection Redemption" to claim. If you are still unable to claim it, we suggest you contact our customer service.
Frequently Asked Questions
1.What is the HONOR Care+ Screen Protection
During normal use of the product, if the screen is damaged or cracked due to accidental collision, accidental drop, or accidental crush, you can enjoy the screen repair service once without paying.
2.Can I repair my HONOR Magic V5 under non-accidental circumstances?
Dear customer, our screen protection service only covers accidental screen damage. Situations such as liquid ingress, third-party disassembly, and intentional damage are not included in the coverage. For more details, please refer to our terms and conditions.
3. Can I still use the manufacturer's warranty after a repair has been carried out using the screen protection service?
You could still enjoy the remaining warranty period if the screen were damaged and there were no other faults. However, if the product has been privately disassembled, repaired, liquidized, bent, or deformed, you will not be able to continue to use the original manufacturer’s warranty service.
- Hotline
- uk.support@hihonor.com
-
Live Chat
Mon-Sat: 09:00 – 18:00
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