Unable to connect to the wireless hotspot

Unable to connect to the wireless hotspot

Problem

The user finds that the computer cannot connect to a wireless hotspot (such as a wireless router) or the computer disconnects from the Wi-Fi network on its own after using it for a while and cannot connect to a wireless hotspot (such as a wireless router).

Cause

There is an issue with the Wi-Fi driver and the Windows 10 system patch.

Solution

Update the Wi-Fi driver to the latest version and the Microsoft Windows 10 system patch. If your computer has not connected to a Wi-Fi network, connect it to your phone's hotspot or use the USB shared network.

1. Update the Wi-Fi driver to its latest version

Method 1: Download the latest version of the Wi-Fi driver from the official Honor website

Method 2: Update the Wi-Fi driver using PC Manager

Open PC Manager, click Drivers and Check, then install the latest version of the Wi-Fi driver.