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Fixing playback issues with 4K videos on a computer
| Fixing playback issues with 4K videos on a computer |
Problem:
When trying to play 4K videos on a computer that have been recorded with a phone, various issues occur, such as being unable to play, having a black screen, erratic display, or freezing.
Cause:
Most computer video players do not support 4K and H.265 videos.
Solution:
Try the following:
- Download a video player that supports 4K and H.265 playback.
- During video recording, select the H.264 video format, which offers higher compatibility and a lower resolution.
Recording 4K videos consumes a lot of power and can cause your phone to overheat. To avoid possible damage, a maximum recording duration of 10 minutes is set for 4K videos. Recording automatically stops when the time limit is reached.
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