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    Bluetooth is automatically enabled or can't be disabled on my phone or tablet

    Bluetooth is automatically enabled or can't be disabled on my phone or tablet

    Cause:

    If an app that requires Bluetooth is running in the background, it will automatically enable Bluetooth once it detects that Bluetooth has been disabled.

    Solution:

    1. You can check the apps running in the background and close them, such apps as Android Auto.
    2. Disable Bluetooth and Wi-Fi after you finish using HONOR Share.

    Unable to enable or disable Bluetooth on a phone

    1. Enable and then disable Airplane mode. Then try enabling or disabling Bluetooth.
    2. Restart the phone then enable Bluetooth again.
    3. Open Settings, search for and access Reset network settings, and tap Reset network settings. Then restart Bluetooth on the phone.

    Reset network settings will clear all your Wi-Fi , Mobile data network and Bluetooth Related connection data.

    4. If the issue cannot be resolved, back up your data, open Settings, search for and access Factory data reset, and tap Factory data reset. Then restart Bluetooth on the phone.

    Factory data reset will delete all data.

    If the issue persists, back up your data and take your device and proof of purchase to an HONOR Authorized Service Center for assistance.

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