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Battery drains quickly during phone calls
| Battery drains quickly during phone calls |
Problem:
Battery drains quickly during phone calls.
Cause:
- During calls, the phone's RF components, screen, speaker, and receiver run continuously, consuming a substantial amount of power.
- If the network signal is unstable, your phone will increase the signal transmit power to compensate, and heat up.
Solution:
- Try to make calls in areas with good signal reception.
- Avoid turning on the screen during phone calls.
- Use a headset when making long calls to prevent the the receiver and speaker from running continuously, and draining significant power.
If the customer service personnel are unable to resolve the issue for you, back up your data, and take your phone and proof of purchase to an HONOR Authorized Service Center for assistance.
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