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You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us Honor Technologies (UK) Co., Ltd., Landmark Office Space, 450 Brook Drive, Green Park, Reading, RG2 6UU, United Kingdom [See Note 2] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).
In the case of an e-mail, please use the following address: uk.support@honor.com
In case of a phone call please use the number: 08000113152
You may use the attached model cancellation form, but it is not obligatory.
You can also electronically fill in and submit the model cancellation form or any other clear statement on our website https://www.honor.com/uk/shop/order/find-order/. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.
Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than
(a) 14 days from the day you return any goods supplied, or provide evidence that you have returned them, or
(b) (if earlier) 14 days after the day you supplied evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days from the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to
CEVA Freight (UK) Ltd, Heathrow Gateway, Godfrey Way, Hounslow, London, TW4 5SY,
without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
To [here the trader’s name, geographical address and, where available, fax number and e-mail address are to be inserted by the trader]:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate
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Contact
Mon-Sat: 09:00 – 18:00. (Except on national holidays).
Landmark Office Space, 450 Brook Drive, Green Park, Reading, RG2 6UU United Kingdom.
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