"Account does not exist" Appears when logging into the game
| "Account does not exist" Appears when logging into the game |
Please follow the steps below to troubleshoot:
1. Check if you entered the account information correctly. If so, confirm whether the account has been deleted. After an account is deleted, associated data will be erased and cannot be recovered. You can register and use another account.
2. If the account is not deleted, please present your [Honor ID] and [Fault Picture] to our online customer service for assistance.