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My phone takes a long time to power on or freezes during the initial startup or after a Factory data reset or update
| My phone takes a long time to power on or freezes during the initial startup or after a Factory data reset or update |
Problem:
The phone takes long to power on, or freezes when I try to open apps, during the initial startup or after a Factory data reset or update.
Cause:
When the phone is powered on for the first time or after a system update, the system optimizes the apps, which may increase the time required for startup. After the phone is powered on, the system optimization process continues, during which time the phone's memory is heavily used, resulting in frame freezing or the phone lagging.
Solution:
- Please wait patiently for the system optimization to complete. It will take longer to power on your phone if you have more apps.
- After an update, charge your phone for 2 hours or more with the screen off, then restart your phone.
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