Terms & Conditions for the “HONOR 400 Series Launch” Campaign

Release Date: May 12, 2025

1. Event organizer:

This event is initiated by HONOR MOBILE ELECTRONICS TRADING L.L.C,

For any questions or concerns related to this event, you can call the organization's customer service number: 80004444408 or send us an email: ae.support@honor.com.

2. Activity period:

Main events are valid from 06/05/2025 to 15/06/2025.

HONOR reserves the right to change a part or whole of the Campaign at any time without giving notice to the Customer.

3. Event area:

This event is only valid in the UAE and on the “HONOR Online official Store”.

4. Event participants:

To participate in this Event, the Participant must be:

4.1. Twenty-one (21) years of age and above.

4.2. Who is a resident in the UAE.

4.3. The Organizer’s employees, their immediate family members, and employees of cooperation partners who are or were involved in creating or implementing the Campaign are excluded from participation.

5. Event description:

This campaign consists of the following 2 events:

5.1. Subscribe and Win big surprises

5.1.1. The event is valid from 06/05/2024 to 22/05/2025.

Customers who participate in the “Subscribe and Win big surprises” event and successfully subscribe newsletter from HONOR Online Store will stand a chance to win the following prizes. Please note that winners will receive the prize by email, and the details of the exclusive coupon and extra gifts can be found in the winning email.

5.2. Pay a deposit and get extra early bird gifts when paying the balance

5.2.1. The event is valid from 16/05/2025 to 29/05/2025.

5.2.2. During the Deposit Pre-order Period, Customer(s) can pay deposit to reserve HONOR 400 Series. After paying the Deposit, Customer(s) are required to complete the purchase transaction of HONOR 400 Series within the Deposit Pre-order Period stipulated below. Upon completing the purchase from HONOR Online Store, Customer(s) will receive the following exclusive gifts:

5.2.3. All free gifts are available on a first-come-first-serve basis, while stocks last.

5.2.4. The Deposit is refundable.

5.2.5. Each (1) Customer(s) with the same registered account and/or same identity information with HONOR Website can purchase a maximum of Five (5) units of HONOR 400 Series during the Pre Order Event. HONOR reserves the rights to cancel orders more than Five (5) with the same/similar account or identity information.

5.2.6. HONOR reserves the rights to change and/or replace any free gifts with another free gifts of the similar value.

6. Determination

6.1. Prizes and products are subject to availability. The Organizer reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Organizer's control make it necessary to do so.

6.2. Compensation for the prizes in cash, exchange, or transfer to other people is excluded.

6.3. The Organizer does not accept any responsibility if you cannot take up the prize.

6.4. The prizes and products are not resale, have no cash value and cash redemption value, and will not be replaced if lost or stolen. The Prizes are not covered by any warranty of HONOR.

6.5. Each (1) customer(s) with the same registered account and/or same identity information with HONOR Website can win a maximum of one (1) unit of Prize only. If the mobile phone numbers or addresses of the winners receiving the prizes are the same, we will identify them as the same winner.

6.6. Winners will be notified via their email address, contact number (SMS) or Whatsapp(as registered with HONOR Website) within 7 days from the date of winner announcement.

6.7. The prizes will be forfeited for the winner who did not redeem or claim the prizes within 7 days from the date of the code being sent to the email address, contact number (SMS) or Whatsapp.

6.8. Prize is not exchangeable for cash or other items and is non-transferable.

6.9. All products must be returned together with all the accessories and any bundled promotion items and gifts provided together with the products. These accessories, bundled promotion items, and gifts are only offered under the condition that you keep the Products. To receive your refund, we recommend that you return the accessories and bundled promotion items and gifts in their entirety, otherwise, returns will not be accepted for a refund.

6.10. All gifts supported by HONOR Online Store are subject to receipt of the actual item (including but not limited to appearance, color, and size).

6.11. Only one coupon can be used per order during this campaign.

6.12. HONOR terms and conditions of sale shall apply, see: https://www.hihonor.com/ae-en/shop/cmsContent?key=web_cms_term_of_purchase.

7. Data Protection

7.1. Participants will provide their personal information by submitting an entry, which the Organizer will process as the data controller and its authorized agents for campaign administration and prize fulfillment. The personal information that Participants will provide is the email address. If you don’t provide such information, you are not able to participate in this event. Once you are selected as the winner of this event, we will further collect your information (name, shipping address, phone number) to deliver prizes, and this information will also be shared with logistic service providers.

7.2. We use only your necessary personal data for the organization, selection of winners and redemption of the prize to the winners of the activity. We use your email address and Whatsapp to push new offers/advertisements/activities information, but you have the right to object or stop such data processing by clicking “unsubscribe” link on the push page. We implement appropriate technical and organizational security measures to safeguard personal data from unauthorized access, disclosure, use, modification, or loss.

7.3. Your personal data will be stored in Singapore and retained for 24 months from the end of the campaign. To exercise the rights of access, rectification, erasure, restriction, objection, portability in relation to your data or providing the directives regarding your personal data after your death, or if you have any complaint or query about how HONOR processes your personal data, contact us by visiting https://www.hihonor.com/global/privacy/feedback/.

8. Miscellaneous

8.1. The Organizer's decisions regarding all promotional matters will be final, and no correspondence will be entered into.

8.2. In the event of circumstances outside the reasonable control of the Organizer, or otherwise, where fraud, abuse, and/or an error (human or technical) affects or could affect the proper operation of this promotion or the awarding of prizes, the Organizer reserves the right to cancel or amend these terms and conditions at any stage but will endeavor to minimize the effect to participants to avoid undue disappointment.

8.3. Suppose any provision of these Conditions of Participation is held invalid by any law, rule, command, or regulation of any government or by the final determination of any court of competent jurisdiction. In that case, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

8.4. All legal relationships arising because or in connection with these Conditions and the campaign are governed by the laws of UAE and subject to the exclusive jurisdiction of the courts of UAE.