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HONOR Magic V5
Free Screen Protection
HONOR VIP Care+
Exclusive Free Screen Protection Service to Safeguard Your New HONOR Magic V5
HONOR VIP Care+ (12 Months)
From Oct 7, 2025 to Nov 7, 2025
During the 12-month service period, you enjoy one time accidental inner and outer screen damage repair without screen spare part and labor cost.
HONOR VIP Care+ (6 Months)
From Nov 8, 2025 onwards
During the 6 months service period, you enjoy one time accidental inner and outer screen damage repair without screen spare part and labor cost.
Premier Service Benefits
Multiple Considerate Service to Safeguard Your New HONOR Magic V5
MEA Warranty Coverage
Enjoy two years after-sales service in South Africa, KSA, UAE, Kuwait, Oman, Qatar, and Bahrain.
Screen Care
Enjoy 2-time free inner and
6-time outer screen protective film
replacement services
within 2 years of purchase
Free Shipping
If you request postal repairs, two-way logistics will be provided at no charge
Basic Service Benefits
14 Days Exchange Service
From the date of purchase, if your device has a performance failure that is not man-made, you can choose to replace the product with the same model and specifications or choose free maintenance
2-Year Warranty
During the warranty period, if the host of your device has a performance failure that is not damaged by human error, you can enjoy free maintenance services
* For more information about the warranty policy, please visit the HONOR official website - Warranty Policy
FAQs
1. How to activate my HONOR Magic V5 service benefits?
Dear customer, your HONOR Magic V5 service benefits will be available after device activation.
2. How to confirm if I’ve got my HONOR VIP Care+ Screen Protection Gift or not?
Dear customer, you can open the "My HONOR App", select the "Service", and click "Warranty Query" to view.
3. Can I repair my HONOR Magic V5 under non-accidental circumstances?
Dear customer, our screen protection service only covers accidental screen damage. Situations such as liquid ingress, third-party disassembly, and intentional damage are not included in the coverage. For more details, please refer to sections 3 through 8 on the honor screen protection terms page .
4. Can I claim above-mentioned service benefits in all MEA Warranty Coverage countries?
For HONOR VIP Care+, you can only claim them in the country where you purchased the device. The MEA warranty covers basic maintenance only.
5.Can I exchange my HONOR Magic V5 in other countries?
No, the replacement service is available only in South Africa.
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