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How to avail this service
You could check your HONOR Care eligibility on Warranty Query page by entering your SN.
HONOR Care - Screen Protection
Provide an extra layer of protection for your screen
* Original parts guarantee
* Eligible for devices purchased in South Africa only
Applicable products
| Applicable products | HONOR Care type | Accidental Coverage | Repair Coverage | Redemption Period | |
|---|---|---|---|---|---|
| From | To | ||||
| HONOR 90 (MTN and Open market ) | One Time Screen Protection within 6 Months | 1 claim | South Africa | 2023/09/01 | 2024/02/29 |
| HONOR 90 Lite (MTN and Open market ) | One Time Screen Protection within 3 Months | 1 claim | South Africa | 2023/09/01 | 2023/11/31 |
| HONOR 90 (Vodacom ) | One Time Screen Protection within 6 Months | 1 claim | South Africa | 2023/09/07 | 2024/03/06 |
| HONOR 90 Lite (Vodacom ) | One Time Screen Protection within 3 Months | 1 claim | South Africa | 2023/09/07 | 2023/12/06 |
FAQ
1. How could I purchase HONOR Care - Screen Protection?
Hello, our HONOR Care is not for sale currently, you get your HONOR Care as a gift for a limited time after purchase.
2. My mobile's screen is broken, how do I apply for service?
Hello, you can go to any HONOR authorized service center in South Africa or apply postal repair service to have your devices repaired.
3. If I could still enjoy the manufacturer's warranty after repairing with the screen protection service?
Hello, you could still enjoy the remaining warranty period if the screen was damaged and there were no other faults, however, if the product is privately disassembled, repaired, liquidized, bent, or deformed, you cannot continue to enjoy the original factory warranty.
4. What is the validity for our HONOR screen damage protection service and how is it calculated?
Hello, starting from the day you purchase the applicable devices (according to the purchase invoice), it will naturally terminate at 24:00 on the expiration date (one six month/three month, subject to the actual valid period).
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Hotline Support
Hotline:
0807777715
