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1. What is HONOR Care Liquid Damage Protection (Service Overview)
HONOR Care Liquid Damage Protection is a protection service provided by
HONOR that covers liquid damage to the watch.
If the watch is damaged due to liquid ingress, users can enjoy one free
official repair within the validity period.
This service provides additional protection and gives users greater peace
of mind during daily use.
2. Validity Period
The HONOR Care Liquid Damage Protection service is valid for 2 years.
The validity period starts from the device activation date and
automatically expires once the period ends.
3. How to Obtain the Service
Customers who purchase WATCH 6 from the HONOR Online Store during the
promotion period will receive this service.
After device activation, the HONOR Care Liquid Damage Protection benefit
will be automatically bound to the device.
Users do not need to pay any additional fee for this service.
4. What Counts as Liquid Damage (Coverage Scope)
The service covers cases where liquid enters the device and causes
functional damage, for example:
- The watch cannot power on after liquid exposure
- Screen or functional abnormalities caused by liquid ingress
- Moisture or fog inside the watch affecting normal use
If the above situations occur and there is no external deformation or
physical damage, they are considered within the scope of liquid damage
coverage.
5. What to Do if Liquid Damage Occurs (Service Process)
If liquid damage occurs:
- The user must submit a repair request within 30 days after the
incident
- Send the device through the official mail‑in repair service via the
website, or visit an authorized service center
- The device will be inspected by an engineer
- Once confirmed as liquid damage, the user can redeem one free repair
service
6. How to Check the Benefit
Users can check their HONOR Care Liquid Damage Protection benefit through:
① HONOR App – Device Benefits page
② HONOR official website: support / warranty‑query
7. Usage Limit
The service can be used once only during the validity period.
After redemption, the service will be considered fully used.
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