• Store
    Choose Your Country or Region
    GLOBAL
    ASIA PACIFIC
    EUROPE
    LATIN AMERICA
    MIDDLE EAST & AFRICA
    logo

    我的荣耀 开启荣耀之旅

    打开
    App 内打开

    0% battery level is displayed on the screen when a phone is charged in power-off state

    0% battery level is displayed on the screen when a phone is charged in power-off state

    Symptom:

    When the battery runs out and the phone is powered off, 0% battery is displayed on the screen upon power-on after being charged

    Cause:

    While the phone was in the state of high current discharging before last shutdown, the battery was still discharging rapidly when the phone prompts that only 2% battery is left and the phone is about to be shut down, causing the battery level to continue to decline. This is not a product fault. Please use the phone as usual.

    微信扫描二维码分享文章

    Thank you for helping us grow better!
    Your response has been submitted successfully!

    More Support

    Hotline Support
    Hotline: 1800-88-5645
    More Support More Support
    Share to
    Copied successfully