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    HONOR Magic V5

    Free Screen Protection

    HONOR VIP Care+

    Exclusive Free Screen Protection Service to Safeguard Your New HONOR Magic V5

    HONOR VIP Care+ (12 Months)

    From Aug, 13, 2025 to Sep, 20, 2025

    During the 12-month service period, you can enjoy one time of accidental inner and outer screen damage repair without screen spare part and labor cost.

    HONOR VIP Care+ (6 Months)

    From Sep, 21, 2025 onwards

    During the 6 months service period, you can enjoy one time of accidental inner and outer screen damage repair without screen spare part and labor cost.

    Premier Service Benefits

    Multiple Considerate Service to Safeguard Your New HONOR Magic V5

    MEA Warranty Coverage

    Enjoy our after-sales service in UAE, KSA, Kuwait, Oman, Qatar, Bahrain and South Africa.

    In-Store Privileges

    Enjoy priority access to receive the VIP token number upon your arrival at HONOR ASC and have the high-level back up phone for your convenience

    VIP Art Back Film Gift

    First consecutive Friday to Sunday, enjoy a fresh new look for your device.

    Engraving Service

    Have a personalized engraving name on your new device on First consecutive Friday to Sunday.

    Screen Care

    Enjoy 2-time free inner and
    6-time outer screen protective film replacement services within 2 years of purchase

    Free Shipping

    If you request postal repairs, two-way logistics will be provided at no charge

    Exclusive Service Consultant

    One-stop service to meet all your consultation needs

    You can access through the My HONOR App > Service> Quick Service > One-on-one Service

    Hotline Specialists

    Enjoy the VIP service hotline 80004446790, 9am to 9pm everyday

    Basic Service Benefits

    14 Days Exchange Service

    From the date of purchase, if your device has a performance failure that is not man-made, you can choose to replace the product with the same model and specifications or choose free maintenance

    1-Year Warranty

    During the warranty period, if the host your device has a performance failure that is not damaged by human error, you can enjoy free maintenance services

    * For more information about the warranty policy, please visit the HONOR official website - Warranty Policy

    Other HONOR Care Products

    HONOR Care 30% Off Screen
    Replacement Service

    During the validity period of the service, if your device is accidentally dropped, collided or squeezed during normal use which causes the screen to be broken or cracked, you can get the inner and outer screen spare parts with 30% off.

    The service can be claimed once only, and service fees will be charged. Damage such as liquid ingress, bending, deformation, private dismantling, and private repair, etc., are excluded from this service.

    HONOR Care Extended Warranty

    During the validity period of the Extended Warranty service, the testing fee, spare parts fee and maintenance fee will be waived for product performance failures caused by non-human factors. You can purchase our Extended Warranty Product at online HONOR store, or an offline HONOR service store/retail store, or click the button below to purchase it now.

    Model Service Products RRP (AED)
    HONOR Magic V5 30% Off Screen Replacement Service 1938.28(Inner Screen)
    422.40(Outer Screen)
    2249.68(Inner Screen & Outer Screen)
    Extended Warranty Service (12 months) 348

    FAQs

    1. How to activate my HONOR Magic V5 service benefits?

    Dear customer, your HONOR Magic V5 service benefits will be available after device activation.

    2. How to confirm if I’ve got my HONOR VIP Care+ Screen Protection Gift or not?

    Dear customer, you can open the "My HONOR App", select the "Service", and click "Warranty Query" to view.

    3. Can I repair my HONOR Magic V5 under non-accidental circumstances?

    Dear customer, our screen protection service only covers accidental screen damage. Situations such as liquid ingress, third-party disassembly, and intentional damage are not included in the coverage. For more details, please refer to sections 3 through 8 on the honor screen protection terms page .

    4. Can I claim above-mentiond service benefits in all honor service centers?

    Dear customer, the VIP token Privileges, VIP Art Back Film Gift, and Engraving Service are only available in shops below:
    HONOR Authorized Experience Store & Service Center Abu Dhabi
    HONOR Authorized Experience Store & Service Center Deira
    HONOR Authorized Experience Store & Service Center DFC
    HONOR Authorized Experience Store & Service Center Reem Mall

    Please Scan the QR Code Below
    To Access HONOR GCC Service

    More Support

    Hotline Support
    Hotline: 80004444408
    More Support More Support
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