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Terms and Conditions of Screen Protection Service

Screen Protection (hereinafter referred to as "the service") is a service product provided by Honor International FZCO.,(hereinafter referred to as "HONOR" or "we"). This agreement is an effective contract between you and us regarding to Screen Protection Service. Please read carefully and understand this service agreement. This agreement constitutes a legal document that is binding on both parties. Your use of this service means that you agree to this agreement. If you do not agree to this agreement, please stop the operation or purchase, and you will not be able to enjoy the benefit of this service product.

1. Service Content

1. After your device obtains the Screen Protection Service (purchased or gifted), under normal use, if the screen is damaged or broken due to accidental collision, accidental fall, or accidental extrusion, you could enjoy a screen repair without incurring part charges for the screen replacement, and all you need to pay is only labor fee around 100AED to 150AED.

2. Screen Protection Service can be used once only for each device .

3. If the parts other than the screen are damaged at the same time, the damage is not within the free repair scope of this service.

2. Service availability

1. The device is within Screen Protection Service validity period.

2. The screen is damaged or cracked due to accidental reasons (falling, collision, squeezing), resulting in an unusable state.

3. There are no circumstances listed in the 3rd part of this agreement that do not belong to the guaranteed scope of the Screen Protection.

4. This Screen Protection service can be used for HONOR devices purchased in United Arab Emirates area only.

3. Screen Protection Service Does Not Cover

1. Any modification, disassembly, repair without the authorization of HONOR;

2. The nameplate and serial number of the device are missing, damaged or altered, and it is impossible to judge whether it belongs to the guaranteed product;

3. Loss of digital accessories and consumables;

4. Losses caused by deliberate actions;

5. Appearance wear, scratches and other losses that do not affect normal use;

6. Failure or damage caused by force majeure (such as earthquakes, fires, tsunamis, radioactive pollution, lightning strikes, etc.) or war, hostilities, military actions, armed conflicts, strikes, riots, terrorist activities, and natural disasters;

7. Non-hardware loss such as data loss;

8. Exceeding the guarantee service period time limit;

9. The damaged terminal product is regarded as lost or stolen;

10. Loss caused by falling from a height of more than 20 meters and car crushing;

11. Missing parts of the product host;

12. System and software problems such as self-flashing, upgrades, and software poisoning cause functional failure of the device;

13. The cost of sending the device to repair organizations other than the HONOR Authorized Service Center for repair;

14. Loss caused by value reduction after repairing.

4. Transfer or Revocation

(1) If you replaced your device with a new one due to device quality failure in accordance with HONOR warranty policy, and you have not yet used your Screen Protection service, then the service will be transferred to your new device.

(2) If the mainboard of your device is replaced as per HONOR warranty policy, and you have not yet used your Screen Protection service, then this service will be transferred to the new mainboard.

5. Liability Exemption

Under permitted by law, HONOR is not responsible for any of the following situations:

(1)Losses of your records or data;

(2)All the indirect losses caused by product damage (including but not limited to personal injury, loss of income or profit, loss of reputation , loss of spirit, loss of failure time, and any other indirect or incidental losses such as loss of work time) shall not be liable for any other indirect or incidental losses.

You agree that we will only provide you with legal products and services on the basis of "as is" and "as available", and you are responsible for using this product at your own risk. If you are a minor, you should also obtain the consent of your guardian. Unless otherwise expressly provided in this agreement, Honor International FZCO., does not make any implied statement or guarantee for this service (except as otherwise provided by law).

6. Service Termination

1. In one of the following situations, this Screen Protection service will naturally terminate:

   (1)Your Screen Protection Service expired;

   (2)Your Screen Protection Service has been used;

   (3)If being tested by the engineer of HONOR Authorized Service Center that your device has been privately dismantled or privately repaired;

2. If we find that you have deliberately damaged the product to achieve fraudulent purposes, we have the right to terminate the service and refuse to provide Screen Protection service without any responsibility. At the same time, we reserve the right to pursue legal liabilities.

7. Recycling of the Replaced Malfunction Spare Parts

You know and agree that the property rights of faulty parts replaced after repairs using this service belong to Honor International FZCO., and we will recycle them through HONOR Authorized Service Centers.

8. Dispute Resolution

If there is a dispute during the implementation of the terms of this agreement, the parties to the dispute can resolve it through negotiation. If an agreement cannot be reached after negotiation, all parties to the dispute shall apply to the Local court to resolve it through litigation according to United Arab Emirates law.

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