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Unable to find the VoLTE HD calls menu on my 5G phone
| Unable to find the VoLTE HD calls menu on my 5G phone |
Problem:
For 5G phones, no VoLTE HD calls menu is displayed after inserting the SIM card.
Troubleshooting
Conform whether the VoLTE menu is displayed when 5G is disabled.
Response:
- If the VoLTE menu is displayed:
When 5G is enabled, VoLTE is activated by default and therefore the VoLTE HD calls menu is hidden. This menu will display when 5G is disabled.
- If no VoLTE menu is displayed:
At the request of our carriers, 5G phones turn on VoLTE HD calls by default and no longer require a VoLTE switch. Honor MagicUI4.0and newer models have implemented this change.This modification does not affect the function of VoLTE.
According to the documents issued by carriers, Telecom, Mobile and Unicom all require 5G cell phones to turn on the VoLTE HD calls function by default and do not display the VoLTE HD calls menu whether 5G is turned on or off.
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