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    A screen indicating an empty tag appears after my NFC-capable phone reads a physical card

    A screen indicating an empty tag appears after my NFC-capable phone reads a physical card

    Problem:

    The user uses an NFC-capable phone to read a physical card and a screen indicating an empty tag appears.

    Cause:

    • No app can recognize the card or such app is not registered.
    • The NFC feature of the third-party app is not enabled.

    Solution:

    Download the corresponding app and use it to read a card. The next time your phone reads a card, an app selection screen will appear for you to select a corresponding app.

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