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Auto-adjustment of the phone/tablet screen brightness does not work

Auto-adjustment of the phone/tablet screen brightness does not work

Perform the following to troubleshoot:

Make sure that Automatic or Auto-brightness has been enabled

Open Settings, search for and access Automatic, and verify that the switch has been turned on.

Disable and then enable Automatic or Auto-brightness

If you tried to adjust the brightness of your screen manually when Automatic is enabled, the phone/tablet system will record this manual adjustment as your preferred brightness level. When there are subsequent changes in lighting conditions the next time, your phone/tablet will automatically adjust to this level. Disabling and then enabling Automatic will erase the brightness level preference saved on your phone/tablet.

Check whether the brightness has been adjusted in a third-party app

If you have adjusted the brightness in a third-party app (such as a video player or web browser), your phone/tablet will stop adjusting the brightness automatically according to ambient light levels, as the third-party app is now in charge of brightness control. Exit the third-party app and auto-brightness will take effect again.

Check whether you are using a colored protective film

It is recommended that you use a transparent protective film. A colored protective film will cause the proximity sensor to be blocked, leading to the automatic brightness function not to work properly.

Make sure that your phone/tablet system is up to date

Update your phone/tablet to the latest system version and try again.

If the issue persists

If the issue persists, back up your data and take your device and proof of purchase to an HONOR Authorized Service Center for assistance.

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