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    Camera won't open

    Camera won't open

    If Camera won't open, perform the following to troubleshoot:

    1. Check whether any apps are using the camera

    For Android phones, the camera can only be accessed by one app at a time. Some apps such as Flashlight and QR code scanner apps may not release the camera promptly due to their design.

    • Close the app that is using the camera and try again.
    • If you cannot determine which app is using the camera, restart your phone and try again.

    2. Restart the device

    Some apps do not release Camera after it was used, which can be the reason why it can't be opened. Try restarting your device and opening Camera once again.

    3. Clear Camera data

    Open Settings, search for and access Apps, locate Camera, then go to Storage > CLEAR DATA.

    This operation will reset the camera settings, but will not affect items in Gallery.

    4. Check the camera permission for third-party apps

    If the app that fails to open the camera is a third-party app, open Settings, search for and access App permissions, touch Take photos or videos/Camera, and enable the permission for the app.

    5. Restore your phone to its factory settings

    Back up your data and restore your phone to its factory settings:

    Open Settings, search for and access Factory data reset, and follow the onscreen instructions to complete the task.

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