HONOR VIP Care Exclusive Service

HONOR VIP Care
Exclusive Service

HONOR 400 & HONOR 400 Pro

Official Value-added Service Offerings

From May 21, 2025, to May 29, 2025
Your purchased HONOR 400/HONOR 400 Pro are eligible to a 12-month Accidental Damage Protection Service.

12-Month Accidental Damage Protection

For HONOR 400/HONOR 400 Pro

Selling Price 499 AED

Offer Now 0 AED

Service Support

One-on-one VIP Hotline Service

Exclusive and professional customer service are available on Monday to Sunday from 9am to 9pm, call 8000444679 to reach us immediately.

GCC Warranty

Enjoy our after-sales service in the UAE, KSA, Oman, Kuwait, and Qatar.

Free Postal Repair

Complete the maintenance without leaving home, simply ship it to HONOR ASC and have it returned to your home with free logistic.

Maintenance Services

Replace to a new screen film, have a system update and clean-up service. *

Artistic Back Film

Get a free new back film to refresh the appearance of your phone while simultaneously protecting its back. *

*Available for a limited time, details see the service day page.

Tips

How to activate above mentioned value-added offer?

You can log in to My HONOR App with your HONOR ID, find HONOR 400 series banner in Activity area, click claim to activate.

How can I confirm that I have successfully received the offer?

You can open the "My HONOR App", select the "Service" at the bottom, and click "Warranty Query" to view.

Terms & Conditions

This offer and its benefits are applicable to HONOR 400/HONOR 400 Pro, which are purchased from May 21, 2025, to May 29, 2025, at official sales points in the UAE only.
Above mentioned Accidental Damage Protection Service could be claimed once only for each HONOR 400/HONOR 400 Pro device. To claim the service, spare parts fee could be waived, however, labor fee will still be required. Above mentioned Accidental Damage Protection Service could be claimed once only for each HONOR 400/HONOR 400 Pro device. To claim the service, spare parts fee could be waived, however, labor fee will still be required.
To claim above service, the customer shall provide the proof of purchase document (POP) to check the guaranteed service coverability. Failure to provide such POP will result in the device being treated as though it is not covered in terms of this offer, the customer will be liable for all costs of repair/replacement.
HONOR reserve the rights to amend these terms and conditions without prior consent.
For any further needed information, please contact us on live chat through My HONOR App or HONOR Official website or through 80004444408.
The offer does not cover any intentional damage to the device, and the offer runs concurrently with any applicable warranties available in terms of any applicable laws.
For other terms, kindly refer to paragraphs ② to ⑦ of HONOR Accidental Damage Protection Service.

Scan the QR code below to quickly connect with HONOR Service

Hotline Support

Hotline: 80004444408

Email Support