HONOR Battery Replacement Service is a service guarantee product provided by HONOR MOBILE ELECTRONICS
TRADING L.L.C. This Agreement is a valid contract between you and us for HONOR Battery Replacement
Service. Please read carefully and fully understand this Service Agreement, as it constitutes a binding
legal document for both parties. Your purchase shall be deemed as your agreement to these terms and
authorization to enjoy the service benefits in accordance with this Agreement.
1. Product Name
HONOR Battery Replacement Service.
2. Product Content
1). When your battery is unhealthy, consumers can purchase the HONOR Battery Replacement Service. You
can purchase this service only once at a time, and you may purchase it again after using the current
service.
Note: Battery prices are subject to change; the final price is based on the official website.
2). If components other than the battery are damaged, such damage is not covered under this service.
Additional repairs may require separate payment before battery replacement can proceed.
3. Service Availability
1). The service benefits have not been used during the validity period (15 days from purchase).
2). The service can only be used in the country where it was purchased.
4. Service Usage
Find an authorized service
center or apply for postal repair to have your battery repaired.
5. Assignment or Withdrawal
1). This service is a virtual product tied to your device and cannot be transferred to another user or
device.
2). No refunds or returns are allowed unless the service expires unused (15 days). Unused fees will be
automatically refunded to the original payment method within 14 working days.
6. Exclusion of Liability
We are not liable for:
1). Data loss during repair.
2). Indirect damages (e.g., income loss, device downtime, or reputational harm).
7. Recycling of Replaced Batteries
Faulty batteries replaced under this service remain HONOR’s property and will be recycled via HONOR
authorized service centers.