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Replacement Service
Screen Protection Service
Back Cover Protection Service
180-Day Replacement Service
Replace to a new device within 180 days if malfunction occur due to a quality failure after verification by an HONOR Authorized Service Center.
365-Day Screen Protection Service
Provide One-time repair for accidental screen damage without the cost of spare parts (labor fee only).
365-Day Back Cover Protection Service
Includes one-time back cover replacement in case of accidental breakage or malfunction. (Only a labor fee will be applied).
- This offer and benefits are only applicable to HONOR 400 and HONOR 400 Pro, which are purchased from official sale points in KSA.
- All above services cover hardware failures not caused by human factors. Any damage resulting from external factors, including but not limited to drops, unauthorized disassembly, or water ingress, is excluded from the service.
- Above mentioned service could be claimed once only for HONOR 400 and HONOR 400 Pro devices.
- The service validity period begins from the date of purchase. If the device is sold or transferred to another person, the new owner may enjoy this benefit, but the validity period will remain the same as the original purchase date or activation date.
- To claim above service, the customer shall provide the proof of purchase document (POP) to check the guaranteed service coverability. Failure to provide such POP will result in the device being treated as though it is not covered in terms of this offer, the customer will be liable for all costs of repair/replacement.
- HONOR reserve the rights to amend these terms and conditions without prior consent.
- For any further needed information, please contact us on live chat through My HONOR App or HONOR Official website or through 8008440443.
- For other terms, kindly refer to paragraphs 4 to 8 of HONOR Screen Protection Service.
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