Statement About HONOR ID and Privacy

Last updated: October 20, 2021

HONOR ID is a service provided by Honor Device Co., Ltd. (Hereinafter referred to as "Honor", "we", "our", or "us") to help you better use your device and enjoy a convenient and fast experience. Honor takes your personal information and privacy seriously and is committed to taking appropriate security measures to protect your personal information in accordance with relevant laws and established industry security standards.

•After you log in with your HONOR ID on your mobile phone, your HONOR ID will be used as a pass for Honor's terminal services to ensure consistent user experience and security for HONOR Club, HONOR Store, Honor Choice, My HONOR, and other terminal devices provided by Honor or relevant partners. HONOR ID also serves as your HONOR Premium Member, supporting membership benefits.

•We have built a robust risk management system to protect your rights, the rights of other users, and ours, to prevent illegal activities such as fraud and reduce credit risk.

•Your HONOR ID will be linked to your device to provide better services and support.

1. How Do We Collect and Use Your Personal Information

We will collect and use your personal information based on the purposes described in this statement and in accordance with the principles of lawfulness, legitimacy, necessity, and transparency. If we use your personal information for other purposes not specified in this statement or collect your personal information for other specific purposes, we will reasonably inform you. If your consent is necessary, we will obtain your consent before using your personal information.

To provide you with this service and fulfill our contractual obligations, Honor will process and use your personal information for the following purposes:

1.1. Collection and Use of Personal Information for Basic Identity Management

1.1.1. The Use of HONOR ID

When you create an HONOR ID, we will collect the HONOR ID you enter, your device identifier, and network information. When you complete additional information on your account, we use that information to provide you with a better service and experience. For example, we use your date of birth to determine the age of the HONOR ID holder and provide appropriate services accordingly.

When you log in to your HONOR ID, we will collect your device identifier, network information, and browser settings. You can also log in to your HONOR ID with a linked third-party account, such as a WeChat, Alipay, or TikTok account. The nickname and picture you set in your third-party account may be used as the nickname and picture of your HONOR ID. After you log in with your HONOR ID on your device, you will be automatically logged into other services we provide (such as HONOR Club HONOR Store, Honor Choice, and My HONOR) when you use them. These services will use the information associated with your HONOR ID. Your HONOR ID will also be your HONOR Premium Member. Your account information (including your phone number) will be used as the membership identifier when you become a member to calculate your member experience and bonus points.

You can also use your HONOR ID to log in to third-party services. The third-party service providers will obtain the information associated with your HONOR ID that you consent to share. You can go to Settings > Account Center > Privacy Center > Permission Management to control your account permissions.

1.1.2 Real-Name Authentication

You can complete the real-name authentication in your HONOR ID so that you can use your real-name information while using applications. During real-name authentication, we will encrypt the information on your valid ID, including your name and ID number to our service providers (such as Yuanjin (Shanghai) Financial Information Service Co., Ltd. and China Youth Credit Management Co., Ltd.) to perform an authentication check and verify your identity. If we need to further confirm the accuracy of the information you provide, we may also need the ID photo and your face image/video. We do not keep your ID photo and face image/video information.

After you complete your real-name authentication, we will validate/update your age information (e.g., date of birth) of your HONOR ID to ensure that the appropriate services can be provided to you.

We will store the valid ID information you provide encrypted and show it anonymously on the device. To meet national laws and regulations and the provisions of regulatory agencies, other Honor services (such as HONOR Club) will use your real-name authentication information. Also, to provide the necessary services, your real-name authentication information will be provided to third-party services but only after your express consent and confirmation.

1.2. Collection and Use of Personal Information for Basic Device Management

1.2.1. Device Interconnection

When you have devices from us, our affiliates, and official partners, your HONOR ID serves as a pass for a consistent interconnection experience. You can go to Account Center > My Devices to manage the devices logged in previously. When you use Bluetooth to pair multiple devices, we will collect your Bluetooth device identifiers for smart accessory connection and store this information on our servers for device authentication purposes. When you use the devices for Smart Home or Health and enable related services, HONOR ID will be used to obtain your device identifiers for display purposes only.

1.2.2. Find Device

Once you log in with your HONOR ID on the device, Find Device will be enabled automatically, allowing you to locate (the system will automatically turn on location services when locating the device), ring, lock, erase data, and prevent the device from being erased or reactivated without your HONOR ID and password. In order to locate the device, with the authorization from your HONOR ID, we will look up and collect the last reported location information of the device. When locating the device, we will collect your location information every 90 seconds until you end the search for the device. If you enable "Send the last location", your device will report its last location to the server before running out of battery. In addition to the above features, Find Device can display the current SIM card number and network information to increase the likelihood of recovering your device in case you lose it.

Lost mode locks the device and makes it reports location data every 10 minutes. Your device's location data will all be encrypted and kept for 24 hours only. When you unlock the device, the reported location data will be erased automatically.

When you use these features on the Find Device website (https://cloud.hihonor.com), we will collect your browser settings, IP address, cookies, and data usage to improve our services. You can turn Find Device on or off at any time on its home page.

1.3. Collection and Use of Personal Information for Basic Account Security and Risk Management

1.3.1. Account Security

In order to protect the security of your HONOR ID, we have set up a variety of identity verification methods, including additional HONOR ID information, security phone number, and emergency contacts. You will need to provide a phone number and email. You can also try to recover your password through our self-service function, make an appeal to change your HONOR ID, security phone number, or security email address, and freeze or unfreeze your account. To ensure the security of your account, you will be required to provide your HONOR ID information and personal information identity verification. We will process the personal information generated from your use of other Honor services, such as your nickname for HONOR Club and the level of your HONOR Premium Membership for verification purposes. However, such information will not be stored by HONOR ID. You can also enhance your account security with a lock screen password.

We may call you according to the contact information you provide to resolve the problems you encounter while using Honor services.

1.3.2. Risk Management

To protect the rights of you, other users, and us, we may collect and use your device identifier, device type, network information, carrier information (such as IMSI), and HONOR ID information for risk management purposes when you perform high-risk operations, such as setting HONOR ID passwords and other scenarios, to prevent socially unacceptable behavior, limit illegal activities such as fraud, and reduce credit risk. At the same time, we will freeze or even deactivate some abnormal accounts identified as sending spam ads or not activated after registration.

1.4. Collection and Use of Personal Information for Basic Message Notification Functions

To send you necessary notifications such as HONOR ID service change notification, we need to process your device information, including device model, device identifier, system version, and your push history. We may also use the above information to improve our pushes.

1.5. Service Experience Improvement

Based on the information collected above, we will make service experience improvements to enhance the quality and user experience of our current and future product and service offerings.

The specific services and features we provide to you may vary depending on your device but will not exceed the scope described in this statement and will ultimately be subject to the services actually presented on your device.

2. Required Permissions

Phone (device information) permission: This permission is required to obtain your device identifier for account login and other services. Turning off this permission may affect the use of basic services.

Message permission: Some services require verification code messages to verify your identity. This permission is used to fill in the verification code automatically, but you can also opt to fill them in manually.

Camera permission: Used for account login by QR code, taking ID photo, face image/video for speedy data entry, etc. You can turn on or off this permission.

Location permission: If you use Find Device to locate your device, this permission will be necessary.

Phone (Phone call) permission: This permission allows you to call the phone number displayed on the Find Device screen when you are looking for your device. You can turn off this permission at any time without affecting other features.

Contacts permission: Some services require you to fill in contact information. Enabling his permission helps you select contacts, but you can choose to do it manually.

Storage permission: This permission is required to store necessary app configuration files and the content you choose to download or read the content you need to upload or synchronize.

Camera permission: Some services need your camera to function. You can choose to turn this permission on or off.

The permissions required to provide services and features may vary depending on your device but will not exceed the scope described in this statement.

3. Protection of Minors

In agreeing to this Privacy Statement, you must ensure that you are at least 14 years of age. If you are under 14, your parents or legal guardian must agree to your use of this app and the Terms of Service of the app. Your guardian can create a child account for you by going to Settings > Account Center > Settings > Child Account. Parents and legal guardians should also take appropriate precautions to protect minors, including monitoring their use of this app.

Child users may only use child accounts, and parents or guardians should ensure that their children are using child accounts.

4. How Do We Entrust the Processing of Your Personal Information

To provide you with improved and better quality products and services, we will entrust certain services to our service providers, who will process certain personal information about you at our request:

•To send you SMS and email notifications (including verification codes), we will entrust our providers to process your cell phone number and email address.

•When you create/log in to your HONOR ID, we will entrust third parties, including the relevant telecommunication carriers to check and verify your cell phone number and process such third parties’ feedback to verify your phone number. The feedback information will be deleted immediately after the account is created/logged in.

•For real-name authentication, we will entrust our service providers, including Yuanjin (Shanghai) Financial Information Service Co., Ltd. and China Youth Credit Management Co., Ltd., to verify your real-name information and give feedback on the authentication result.

•For risk management purposes, we may engage providers to process your device identifier, device type information, network information, carrier information (e.g., IMSI), and HONOR ID information when you perform high-risk operations.

5. About Integration with Third-Party SDKs

For better products and services, certain features may be provided by our partners in the form of software development kits (SDKs). For more information, please refer to the Third-Party SDK List (https://www.hihonor.com/minisite/cloudservice/cloud/privacy-statement-sdk.htm?country=CN&language=en-us).

6. Managing Your Data

To make it easier for you to access, update, modify, reproduce, or delete your personal information and protect your right to withdraw your consent to the processing of your personal information, we have provided you with the following settings in Account Center. You can follow the instructions below to perform such operations.

6.1 Access and Modify Personal Information

You can go to Settings > Account Center on your phone or tablet to access and modify your information such as the basic personal information (HONOR ID, profile picture, nickname, etc.), security phone number, security email, and emergency contacts.

6.2 Delete Personal Information

You can go to Settings > Account Center on your phone or tablet to delete your information such as the security phone number, security email, and emergency contacts.

To delete your real-name information, go to Settings > Account Center > Personal Information > Real-Name Authentication > tap the upper-right corner > Delete Authentication on your phone or tablet.

You can delete your account, manage permissions, and receive subscripted information in Settings > Account Center > Privacy Center.

If you have any questions, comments, or suggestions about your data subject rights, please contact us using the contact information provided under the Contacting Us section of this statement to exercise your rights.

7. Data Storage Location and Period

The personal information collected and generated under this service will be stored in the People's Republic of China.

Unless otherwise required by laws and regulations, your personal data will be retained only for the period necessary to fulfill the purposes described in this statement and deleted or anonymized beyond the time set out below.

If you need to use your HONOR ID, we will keep your personal account information mentioned in this privacy statement to ensure your proper access to your HONOR ID and related Honor services; your real-name information will be deleted as soon as you tap "Delete Authentication"; after you delete your account, your personal account information will be unrecoverable immediately and all data will be permanently deleted within 6 months.

If you use Find Device, the device location obtained by Find Device will be stored for fourteen (14) days and deleted as soon as you turn off Find Device. The lock screen information, SIM card number of the lost device, and network status information used for the lost mode in Find Device will be stored for fourteen (14) days.

Your message verification code is only used for verifications and will not be stored. Personal information collected and processed for user experience enhancement will be retained for two (2) years from the date of collection and deleted upon maturity.

If we discontinue our products or services, we will notify you by push notification, announcement, etc., and delete or anonymize your personal information within a reasonable period.

For services that are not available on your device and that you do not use, we will not perform data collection and processing.

8. Contacting Us

We have set up a dedicated personal data protection department (or data protection officer). If you have any questions, comments, or suggestions regarding your personal information, contact us by visiting our privacy issues page (https://www.hihonor.com/cn/privacy/feedback/) and we will respond as soon as possible.

If you are dissatisfied with our response, especially if you feel that our processing or handling of your personal information violates or harms your legal rights and/or interests, you may also seek resolution through external means such as filing a lawsuit to a court of jurisdiction or submitting a complaint to self-regulation associations in the industry or competent regulatory agencies. You may also consult us regarding the available channels for voicing your opinion.

Honor will always collect and use your information in accordance with our privacy policy. For more information about our privacy policy, please refer to the Privacy and Personal Data Protection Policy (https://www.hihonor.com/cn/privacy/privacy-policy/).